The hotel offers amenities for your comfortable stay and unforgettable experiences
Outstanding Service!
“I was pleasantly surprised when the staff promptly brought a kettle to my room upon request, which greatly enhanced my stay.” view full review
Delicious Diner!
“The SOHO Diner was a fantastic addition. The food was delicious, and having breakfast, lunch, and dinner options just downstairs was incredibly convenient.” view full review
Immaculate Room!
“The room was not only spacious but also impeccably clean, contributing to a comfortable and enjoyable stay.” view full review
Smooth Accessibility
“The ease of accessing various hotel facilities made it a seamless experience during my stay.” view full review
General
No smoking on site
Wi-Fi
Parking
Safe deposit box
24-hour reception
Express check-in/ -out
Pets allowed
Rooms/ Facilities for disabled
Wheelchair access
24-hour security
Luggage storage
Allergy-free rooms
Lift
Smoke detectors
Fire extinguishers
Key card access
Sports & Fitness
Fitness centre
Services
Valet parking
Pet amenities available
Room service
Housekeeping
Laundry
Dry cleaning
Dining
Restaurant
Bar/ Lounge area
Business
Meeting/ Banquet facilities
Fax/Photocopying
Children
Cots
Babysitting/Child services
Facilities for people with disabilities
Toilet for disabled
Bathroom for disabled
Spa & Leisure
Night club
Entertainment
Massage
Room features
Air conditioning
Heating
Mini-bar
Tea and coffee facilities
Ironing facilities
Bathroom
Free toiletries
Media
Flat-screen TV
CD player
AM/FM alarm clock
Room decor
Parquet floor
Show more
Location
310 West Broadway,
New York,
New York,
United States,
10013,
New York State
Map view
street view
310 West Broadway,
New York,
New York,
United States,
10013,
New York State
City landmarks
Museum
World Trade Center Memorial Foundation
1.7
km
20 West 34th Street
Empire State Building
3.4
km
Park
The High Line
2.6
km
Bridge
Brooklyn Bridge
1.4
km
121 Wooster St
Bowery
2.0
km
Museum
9/11 Memorial
2.7
km
Mall
One World Observatory
1.7
km
Square
Times Square
4.3
km
Landmark
Rockefeller Center
4.7
km
Park
Battery Park
2.2
km
Park
Washington Square Park
1.4
km
Square
Macy's
3.5
km
205 E Houston St
Katz's Delicatessen
2.2
km
30 Rockfeller Plaza Enter on West 50th Street
Top of the Rock
4.7
km
Park
Bryant Park
4.0
km
Historic Site
Castle Clinton National Monument
2.3
km
Canal Street to Bayard Street
Chinatown
1.3
km
11 Wall St
Wall Street
2.3
km
New York City
Manhattan Skyline
3.4
km
Museum
Tenement Museum
1.8
km
Battery Park
Castle Clinton
2.3
km
Island
Statue of Liberty National Monument
4.9
km
South of Houston Street
SoHo
1.1
km
Liberty Island
Statue of Liberty
4.9
km
Church
St. Patrick's Cathedral
4.7
km
40 Hudson River Greenway
Hudson River Park Trust
1.7
km
Park
City Hall Park
1.7
km
Square
The Oculus
1.4
km
Museum
New Museum
1.6
km
Monument
African Burial Ground National Monument
2.0
km
Nearby
Church
Basilica of St Patrick's Old Cathedral
540 m
Restaurants
Gilligan's
190 m
310 W Broadway Soho Grand Hotel
Pepolino
390 m
281 W Broadway
AOA Bar and Grill
360 m
35 Avenue of the Americas
Lucky Strike
440 m
59 Grand St Frnt 1
Sanctuary T
420 m
337B W Broadway
Toad Hall
430 m
57 Grand St
Lounge Sheraton Tribeca
440 m
370 Canal St
Flipper's
420 m
337 W Broadway
Tataki Japanese Restaurant
150 m
3 Lispenard St
Reviews and Ratings
Feedback from previous guests about their experience.
72%
liked the hotel and would stay again
7.2/10
Very good
Rooms
7.2
Location
8.1
Service
8.0
Dining
6.0
Guest reviews
7.2/10
based on 10 reviews
4.5/5
based on 76 reviews
8.3
8.3/10 based on 1622 reviews
#319 of 518 hotels in New York City based on Tripadvisor
Humphrey
United Kingdom,
April
2024
5.6/10
The hotel was quite disappointing in terms of noise levels and lack of soundproofing, despite a generally well-maintained and comfortable room. The staff were friendly and helpful, but the dining experience was below expectations.
Rooms
5.0
The room, although comfortable and clean, was terrible in terms of noise levels. Even on the 12th floor, traffic noise and loud conversations from the staff outside were major drawbacks with zero soundproofing.
Service
7.0
The service was friendly and helpful, but some staff members were more outgoing than others. They provided assistance with directions and were pleasant overall.
Location
6.0
The hotel's location was convenient for exploring NYC, but the noisy surroundings and the attitude of the hostess at the bar/lounge/restaurant area were off-putting.
Dining
5.0
The dining experience was really poor considering the price and quality of the hotel. The food may not be worth the cost.
Facilities
David
United States,
April
2024
5.6/10
The hotel had some mixed experiences. The rooms were too hot even with the loud air conditioner, and the size was still small after an upgrade. The staff was a mixed bag, with some being unhelpful while others were incredibly accommodating. The location was noisy but had some friendly staff, especially at the Grand Bar. The dining was subpar considering the hotel's price and quality. Overall, there were some positives but also some notable negatives.
Rooms
6.0
The room was too hot even with the loud air conditioner and felt tiny despite the supposed upgrade.
Service
7.0
The staff had a mix of unhelpful and overly accommodating individuals, providing a varied service experience.
Location
5.0
The location was noisy and hectic, but some staff members, like Zwenska at Grand Bar, made us feel at home.
Dining
5.0
The dining experience was poor considering the hotel's price and quality, lacking in quality and variety.
Facilities
6.0
Peter
United Kingdom,
April
2024
7.8/10
I had a wonderful stay at the hotel! The rooms were spacious for Manhattan, with a cozy bed and a large bathroom, although it was quite hot. The service was amazing, with well-equipped rooms and various amenities available. The location was great, perfect for exploring SoHo, but was somewhat noisy. The dining experience was delicious, especially the house-made granola, though a bit on the pricey side.
Rooms
8.0
The room was comfortable and clean with a comfy bed.
Service
8.0
The service was amazing with well-equipped rooms, but was sometimes lacking at the front desk.
Location
7.0
The location was great for exploring SoHo, with lots in walking distance, but it was somewhat noisy.
Dining
7.0
The dining experience was delicious, especially the house-made granola, though a bit pricey.
Facilities
9.0
The facilities were great, offering various amenities.
Craig
United Kingdom,
March
2024
8.6/10
I had a heavenly stay at this hotel. The rooms were old but comfortable, with a perfectly made bed and great linens. Everything fit perfectly for our one-month trip, and the amenities were delightful, with quiet and clean surroundings. The locally sourced mini bar snacks were a nice touch, and the bath products were luxurious. The king bed felt like a dream.
Rooms
9.0
The rooms were comfortable and well thought out, with ample storage space and heavenly amenities.
Service
8.0
The service was amazing, starting from the front door and continuing throughout our stay. However, there was an instance of rudeness when we were asked to move from our seats, which was a bit off-putting.
Location
10.0
The exceptional location made it easy to explore the city, with good access to Metro lines and key attractions like the Brooklyn Bridge and New York City. The proximity to places like Little Italy and Chinatown added to the hotel's charm.
Dining
7.0
The dining experience had its ups and downs. While the food was fairly priced, some items were way too expensive, making it a bit of a mixed bag in terms of value for money.
Facilities
9.0
The facilities were top-notch, offering everything we needed during our stay.
Tony
United Kingdom,
January
2024
7.6/10
The hotel had beautiful and clean rooms with the best pillows ever, but lacked a coffee machine or kettle. It was a decent size with great additions like the Soho Diner and the bar, yet the seating was limited for reading.
Rooms
8.0
The rooms here were beautiful and clean, and those pillows were top-notch!
Service
9.0
The service was extremely friendly and helpful, especially from Doorman Wesley.
Location
8.0
The location is in lower Manhattan, close to shops, restaurants, and Chinatown, making us feel right at home.
Dining
6.0
The dining experience was a mix - the English muffins were good, but some meals took too long or were under par for the price.
Facilities
7.0
Facilities were good overall, but some improvements could be made.
Ernest
United Kingdom,
December
2023
7.6/10
The hotel is situated in a very convenient location, close to trendy restaurants and shops, making it feel like a home away from home. The rooms were perfect for our group of five but slightly noisy due to outside sounds and the loud air conditioning unit next to the bed. The service was excellent, especially at breakfast in the Soho Diner. The dining experience at the bar was delicious, but there were delays in receiving the food at times. Overall, a great hotel with some minor room issues worth considering.
Rooms
7.0
The rooms were perfect for a group of five but had some noise issues and old fixtures.
Service
8.0
The service was very helpful and the staff were pleasant and knowledgeable.
Location
9.0
The location was very convenient, close to trendy restaurants and the metro station, providing a lively atmosphere.
Dining
7.0
The dining experience at the bar was delicious, but there were delays and some issues with the food quality.
Facilities
7.0
The facilities offered were satisfactory, with room for improvement in some areas.
Joan
United Kingdom,
October
2023
7.8/10
The hotel has a unique industrial feel in the rooms, which were lovely but a bit challenging to move around with two people. The service was incredibly welcoming and nice, with unexpected personal touches. The location is very convenient, close to various attractions and with a friendly staff. The dining experience was good but slightly slow in service. Overall, a mixed experience with some standout positives and minor drawbacks.
Rooms
7.0
The rooms had an industrial feel and were lovely, but a bit cramped for two people.
Service
9.0
The service was incredibly welcoming and nice, with personal touches that made the stay special.
Location
8.0
The location is very convenient, with friendly staff and close to various attractions and dining options.
Dining
7.0
The dining experience was good, but the service was a bit slow, especially for drinks.
Facilities
8.0
The hotel offers a range of facilities, making the stay comfortable and convenient.
John
United States,
June
2023
7.6/10
I had a mixed experience at the hotel. The rooms had spectacular views over the city with the Empire State Building front and central, but they were kinda cramped and smelled bad, like someone had been smoking in them. However, the rooms were very stylish and comfortable overall.
Rooms
7.0
The rooms had spectacular views over the city with the Empire State Building front and central. They were kinda cramped and smelled bad, like someone had been smoking in them, but overall, they were very stylish and comfortable.
Service
8.0
The service recognized us when we came and went, and the staff were very friendly and helpful. However, on many occasions, they were slow and forgot our order.
Location
9.0
The hotel's location was perfect, with incredible restaurants, great energy, and friendly staff members in the neighborhood for the last few years. It was very central to all the hot spots you would want to see, making it ideal for relaxing at the fireplace or enjoying an end-of-day cocktail. The Soho Grand had a grand industrial style that kept the ambiance cool and chic.
Dining
6.0
The dining experience had its ups and downs. The food was delicious, especially the house-made granola with almond milk, and the morning staff was great. However, the dining was way too expensive, and some dishes arrived very late, cold, and not tasty.
Facilities
8.0
The hotel's facilities were great overall, with a grand industrial style that made it cool and chic. However, the dining experience was expensive and some dishes were not up to par in taste, serving late and cold meals.
Charlotte
United States,
June
2023
7.2/10
I had a great time at the hotel, with spacious rooms that are perfect for a night out with friends and family. The service was lovely, but a bit inattentive at times. The location is excellent for exploring downtown Manhattan, although the dining experience was not as expected in terms of timing and pricing.
Rooms
8.0
The rooms were spacious for Manhattan and generally of a high standard, although a bit dark.
Service
7.0
The service was especially lovely, with genuinely friendly staff, but somewhat inattentive at times.
Location
9.0
The location is perfect to venture around NYC, just a few minutes from trendy Soho shopping and downtown tourist sites.
Dining
5.0
The dining experience failed to deliver on time and was quite expensive for the hotel breakfast options.
Facilities
Henry
United Kingdom,
April
2023
8.2/10
The hotel is situated superbly in the heart of SoHo, offering a convenient location with fabulous dining and shopping options nearby. The rooms were clean and well appointed, but noise from traffic and adjoining rooms was a downside. The service was very good, with friendly and knowledgeable staff. The dining experience was pleasant, though some dishes fell short. Overall, a good value stay with great views and amenities.
Rooms
7.0
The rooms were clean and well appointed, but noisy in the morning from traffic and adjoining rooms.
Service
9.0
The service was very good, with friendly and knowledgeable staff available for assistance.
Location
10.0
The location in SoHo was excellent, offering a superb view and placing me exactly between vibrant NY village life and skyscraper-lined avenues. Fabulous shopping and dining options were easily accessible.
Dining
7.0
The dining experience was fairly priced, and the morning staff was great, but some dishes were not tasty and overpriced.
Facilities
8.0
The hotel offers a range of amenities and services to enhance the stay.